Email bounce

email_bounce

Example of the webhook content The "error" field provides the reason for the error in sending the document.

Tip: You can use the "Update signer" endpoint to change the email address and resend the email with the send_automatic_email parameter.

{
  "email": "[e-mail]",
  "token": "853fda7d-ca1c-45cf-829d-9006a4bdfb9e",
  "type": "link_email",
  "status": "dropped",
  "status_code": null,
  "error": "ZapSign did not send the message to this email address because there was a previous delivery failure to this same email. We recommend checking the email, and if you believe there was an error, please contact [e-mail].",
  "delivered": false,
  "event_type": "email_bounce"
}