# Understanding the Result

### What results are obtained from a background check?

When completing a background check, two main types of results are generated:

#### 1. Global Score

This is a numerical measure from 0 to 10 that indicates the trust level of a person or company based on the information found in various databases.

* **10** represents a high level of trust (no records found).
* **0** represents a low or risky trust level (e.g., if multiple criminal records exist or if the record does not exist at all).

The score always starts at **10** and is reduced depending on the severity of the records found across different categories.

{% hint style="warning" %}
**Note:** In the API, this score is represented on a scale from 0 to 1 (e.g., 0.8 = 8/10).
{% endhint %}

**How is the score calculated?**

Each background category (called a **dataset**) has a different weight in the score. The categories and weights for each query type are explained below.

* Findings confirmed by an **identification number (ID)** have a stronger impact, as the match is 100% confirmed.
* Information found by **name** is more prone to homonymy errors and therefore has a lower weight in the score calculation.

#### 2. Check Details

In addition to the score, each check returns a set of details with all the information found in the consulted databases, grouped by dataset.

Each dataset includes:

* **Dataset score** from 0 to 1
* **Specific information** found in each data source
* A **severity level**, which helps contextualize the information and contributes to the global score but should **not** be interpreted as legal advice.
  * Severity levels:
    * Unknown (does not affect the score)
    * None (does not affect the score)
    * Very low
    * Low
    * Medium
    * High
    * Very high

### Types of Checks

#### **Individual Check**

* **personal\_identity**: Validates the individual’s identity through official records such as ID documents, residence permits, or electoral registries.
* **criminal\_record**: Checks criminal and judicial records through government and court databases.
* **legal\_background**: Searches for legal proceedings, corrective measures, and potential disqualifications.
* **international\_background**: Verifies international alerts, sanctions, or global records.
* **professional\_background**: Reviews work or academic history, such as professional associations or disciplinary sanctions.
* **affiliations\_and\_insurances**: Validates affiliations with social security systems, health plans, and public insurance.
* **alert\_in\_media**: Analyzes mentions in digital media, social networks, and traditional media to identify possible negative alerts.
* **taxes\_and\_finances**: Reviews financial records, tax obligations, and compliance status.

Category Weights by Country:

<table><thead><tr><th width="177">Category</th><th width="96">Colombia</th><th width="91">Brazil</th><th width="94">Mexico</th><th width="105">Peru</th><th width="95">Chile</th></tr></thead><tbody><tr><td><strong>Personal Identity</strong></td><td>0.2</td><td>0.1</td><td>0.2</td><td>0.2</td><td>0.2</td></tr><tr><td><strong>Criminal Records</strong></td><td>0.6</td><td>0.5</td><td>0.5</td><td>0.6</td><td>0.6</td></tr><tr><td><strong>Legal Background</strong></td><td>0.1</td><td>0.1</td><td>0.1</td><td>0.1</td><td>0.1</td></tr><tr><td><strong>International Background</strong></td><td>0.1</td><td>0.2</td><td>0.1</td><td>0.1</td><td>0.1</td></tr><tr><td><strong>Professional Background</strong></td><td>0</td><td>0.2</td><td>NA</td><td>0</td><td>0</td></tr><tr><td><strong>Affiliations &#x26; Insurances</strong></td><td>0</td><td>NA</td><td>NA</td><td>0</td><td>0</td></tr><tr><td><strong>Media Alerts</strong></td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr><tr><td><strong>Taxes &#x26; Finances</strong></td><td>0</td><td>NA</td><td>0.1</td><td>NA</td><td>NA</td></tr></tbody></table>

***

#### **Company Check**

* **business\_background**: Verifies commercial and financial information, including tax records, corporate status, and administrative sanctions.
* **criminal\_record**: Checks criminal and judicial records associated with the company or its legal representatives.
* **legal\_background**: Searches for legal proceedings, administrative sanctions, and corrective measures applied to the company.
* **international\_background**: Verifies international alerts and sanctions related to the company.
* **alert\_in\_media**: Analyzes digital and traditional media mentions to identify reputational risks.
* **taxes\_and\_finances**: Reviews tax and financial compliance, verifying obligations and regulatory records.

**Category Weights by Country:**

<table><thead><tr><th width="229">Dataset</th><th width="130">Colombia</th><th width="122">Brazil</th><th width="112">Mexico</th></tr></thead><tbody><tr><td><strong>Business Background</strong></td><td>0.3</td><td>0.7</td><td>0.2</td></tr><tr><td><strong>Criminal Records</strong></td><td>0.4</td><td>NA</td><td>0.3</td></tr><tr><td><strong>Legal Background</strong></td><td>0.1</td><td>NA</td><td>0.3</td></tr><tr><td><strong>International Background</strong></td><td>0.1</td><td>0.3</td><td>0.1</td></tr><tr><td><strong>Media Alerts</strong></td><td>0</td><td>0</td><td>0</td></tr><tr><td><strong>Taxes &#x26; Finances</strong></td><td>0.1</td><td>NA</td><td>0.1</td></tr></tbody></table>

***

#### **Individual Credit History Check**

* **personal\_identity**: Validates the individual’s identity through official records.
* **credit\_history**: Assesses the person's credit history, including financial behavior, debts, payment compliance, and reports from credit bureaus. (Consults Datacrédito in Colombia and Serasa in Brazil)

**Category Weights:**

Of course! Here's the translated and formatted **table of categories and weights for company checks** by country:

<table><thead><tr><th width="229">Dataset</th><th width="130">Colombia</th><th width="122">Brazil</th></tr></thead><tbody><tr><td><strong>Personal Identity</strong></td><td>0.2</td><td>0.2</td></tr><tr><td><strong>Credit History</strong></td><td>0.8</td><td>0.8</td></tr></tbody></table>

***

#### **Company Credit History Check**

* **business\_background**: Verifies commercial and financial information, including tax records, corporate status, and administrative sanctions.
* **credit\_history**: Assesses the company’s credit history, including financial behavior, debts, payment compliance, and reports from credit bureaus. (Consults Datacrédito in Colombia and Serasa in Brazil)

**Category Weights:**

<table><thead><tr><th width="229">Dataset</th><th width="130">Colombia</th><th width="122">Brazil</th></tr></thead><tbody><tr><td><strong>Business Background</strong></td><td>0.2</td><td>0.2</td></tr><tr><td><strong>Credit History</strong></td><td>0.8</td><td>0.8</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zapsign.com.br/english/results.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
