Events
Understand the events that are sent by webhooks
ZapSign sends the following events via webhook:
doc_created
This event is sent when a document is created.created_signer
This event is sent when a new signer is added to an ongoing document.doc_deleted
Notifies when a document has been deleted, either from the platform or via the API.doc_signed
Triggered when a signer signs the document. The webhook specifies which signer signed the document.doc_refused
Indicates that a document has been refused by the signer.email_bounce
Notifies about failures in email delivery.signature_notification_sent
Notifies when the document is sent to the signer via email or WhatsApp (parametersend_automatic_email
orsend_automatic_whatsapp
).doc_viewed
Notifies when the signer views the document (opens the signing link).doc_read_confirmation
Notifies when the signer confirms reading the document (clicks the "Continue" button after viewing the document).signer_authentication_failed
Notifies when the signer has exceeded the maximum number of attempts to verify their identity using the Facial Recognition and Identity Validation methods.background_check_completed
Notifies when a background check has completed.
You will be able to differentiate one from the other by the attribute "event_type" which will follow with every webhook.
Check the body of each event in the upcoming chapters!
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