General Information

ZapSign is an electronic document signing platform that ensures authenticity, integrity, and non-repudiation. All signatures made through ZapSign are legally valid in their respective jurisdictions. The signature is legally valid in the US, EU, Latin America, with few exceptions. Click herearrow-up-right to learn about the legal validity of signatures in each country

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If you haven’t yet integrated with ZapSign, we recommend starting with the testing environment (sandbox) by clicking herearrow-up-right to avoid charges.

API Implementation Essentials

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We work with a REST API that uses GET and POST methods. All data is read in JSON, and our responses are also in JSON.

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Null Strings: Our API does not accept strings defined as null. If a field is defined as a string, do not send it as null. If you want the field to be empty, send it as an empty string ("") or simply omit it from your request.

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Booleans vs. Strings: true and false (booleans) are not equivalent to "true" and "false" (strings). Be sure to use the correct type to avoid test failures.


Time Management

  • UTC+0 Time Zone: Our server stores dates and times in the UTC+0 time zone. Most frameworks and browsers automatically perform this conversion when dealing with datetime objects.

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For any questions, please contact our support team via WhatsApparrow-up-right or by email at [email protected]. You can also speak with our specialistsarrow-up-right for customized solutions.

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Have any questions? Use our artificial intelligence trained with all the API documentation. =)

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