# Email bounce

Ejemplo del contenido del webhook. El campo "error" informa el motivo del error en el envío del documento. 

{% hint style="info" %}
**Consejo**: puedes utilizar el endpoint "Actualizar firmante" para cambiar el correo electrónico y reenviar el correo con el parámetro send\_automatic\_email 
{% endhint %}

```json
{
  "email": "teste@truora.com",
  "token": "853fda7d-ca1c-45cf-829d-9006a4bdfb9e",
  "type": "link_email",
  "status": "dropped",
  "status_code": null,
  "error": "ZapSign did not send the message to this email address because there was a previous delivery failure to this same email. We recommend checking the email, and if you believe there was an error, please contact support@zapsign.com.br.",
  "delivered": false,
  "event_type": "email_bounce"
}
```