Ejemplo del contenido del webhook. El campo "error" informa el motivo del error en el envío del documento.
Consejo: puedes utilizar el endpoint "Actualizar firmante" para cambiar el correo electrónico y reenviar el correo con el parámetro send_automatic_email
{
"email": "teste@truora.com",
"token": "853fda7d-ca1c-45cf-829d-9006a4bdfb9e",
"type": "link_email",
"status": "dropped",
"status_code": null,
"error": "ZapSign did not send the message to this email address because there was a previous delivery failure to this same email. We recommend checking the email, and if you believe there was an error, please contact support@zapsign.com.br.",
"delivered": false,
"event_type": "email_bounce"
}
