Email bounce

email_bounce

Ejemplo del contenido del webhook. El campo "error" informa el motivo del error en el envío del documento.

Consejo: puedes utilizar el endpoint "Actualizar firmante" para cambiar el correo electrónico y reenviar el correo con el parámetro send_automatic_email

{
  "email": "[e-mail]",
  "token": "853fda7d-ca1c-45cf-829d-9006a4bdfb9e",
  "type": "link_email",
  "status": "dropped",
  "status_code": null,
  "error": "ZapSign did not send the message to this email address because there was a previous delivery failure to this same email. We recommend checking the email, and if you believe there was an error, please contact [e-mail].",
  "delivered": false,
  "event_type": "email_bounce"
}